Utilitycenter provides a modular mapbased utility management platform for. Improving response times and reducing outage durations. Outage intelligence extends the value of outage management systems by helping utilities reduce the duration and frequency of outages. With the help of capterra, learn about feg outage, its features, pricing information, popular comparisons to other utility management systems products and more. Trimble energy is a global provider of highperforming network and enterprise asset management software solutions for electric and natural gas utilities. Webbased outage planning and knowledge management systems built around an offtheshelf software product have yielded impressive results for three power generators.
Big data and analytics software can provide a lot of. Identifies incipient power outages earlier than before. We create the digital enterprise with realtime gis, cmms, field mobility, network monitoring, and modeling for the organization, offering todays only turnkey utility management system for the 21stcentury utility. They are primarily used by the grid and distributed system supervisors to return power to the grid. Abbs outage management system oms provides utilities with tools to manage key business processes in the outage management life cycle from planning. Omss tightly integrate with call centers to provide timely, accurate, customerspecific outage information, as well as supervisory control and data acquisition scada systems for realtimeconfirmed switching. Milsoft software will equip you to plan and operate an electrical distribution system with the economy, reliability, efficiency and customer. Disspatch processes information from customers, crews and devices to locate and predict problem areas. The research study by technavio on the global outage management systems market for 20172021 provides a detailed industry analysis based on the applications software and services and geography. Improves channels of communications between utility and customers.
Utility management systems help electric, gas, water, sewer and waste management companies to run all aspects of their operations, from billing to customer outreach. Ecostruxure adms is an industry benchmark used by 75 utility companies that serve 70 million endcustomers around the world. Using your engineering model, the outage management system is designed to tackle different types of outagesindividual, transformer, line section, device section, substation, feeder, tap, or unknownfrom a single utility screen. Software solutions for gas utilities trimble energy. Utility cis software daffron field workflow solutions. By combining the locations of outage calls from customers, a rules engine is used to predict the locations of outages. For a utility with one million customers, reducing the duration of a single major outage by 10 percent can save tens of millions of dollars. The oati outage management system has the capability to manage power plant outages and power plant outage schedules while complying with varying. Sedaru defines the modern, asset and operational management software for the enterprise, driving efficiency and more impactful decision making with realtime operational insights, transparency, communication, and connectedness. Jul 17, 2018 beginning in 2016, fpl began building systems that analyze smart grid data for active power outage tickets in order to maximize the efficiency of responses using artificial intelligence. It uses realtime and historical customer data to alert you to any systemwide issue, even before a customer report is made. Outage management system oms schneider electric global. Outage management futura systems industryleading software.
May 06, 2020 with trimble gasoms is an integrated outage, incident and event management solution that enables natural gas utility operators to model and simulate outage planning, streamline service restoration workflows, automate communications during service interruptions, and enhance distribution integrity management plan dimp reporting. Integrations to other critical utility systems like automated metering, scada, and billing put all the information needed for efficient outage management in one place. Home sunnets itoa software for outage coordination. Outage management systems identify outages and provide. With trimble gasoms is an integrated outage, incident and event management solution that enables natural gas utility operators to model and simulate outage planning, streamline service restoration workflows, automate communications during service interruptions, and enhance distribution integrity management plan dimp reporting. Fayetteville public utilities selects trimble software for. Situational intelligence across the digital utility for.
By efficiently managing their distribution assets, utilities can better cope with the continual changing world of distribution improving reliability and reducing the impact of outages. An overview of outage management systems phoenix energy group. With our optional outage reporting and status tool, your customers can log in to view outage status information about their accounts or to report an outage at their home or business. Utility outage management essex energy corporation. Since its creation, the video has garnered interest across the globe. Using your engineering model, the system is designed to tackle different types of outagesindividual, transformer, line section, device section, substation, feeder, tap, or unknownfrom a single utility screen. The only way to determine if an idea is good or bad is to implement it and get some customers to provide feedback sundling noted. Outage management system oms abb ability network manager. Outage management system enables accurate detectionresponse to outages or disturbances. The utility must operate more efficiently than ever before. Milsoft outage management software gives our customers the ability to manage outages more effectively and efficiently. An outage management system oms is a tool that utilities deploy to manage the grid and restore power during service interruptions. Our outage management solution integrates the flexnet communication network with your hosted or ownermanaged outage management systems capabilities. Outage detection is the first and foremost step in the electric power distribution outage management system oms.
Any service provided by an outside source, or manufactured in house gas, water. We provide resolutions for utility asset management, billing services and much more. Utilities recognize that, when it comes to service outages, the bar has been raised. Outage management system mpower innovations gis software. Some alternative products to feg outage include rural. Abb ability network manager adms network management. At the core of a modern outage management system is a detailed network model of the distribution system. Interactive voice response ivr technology expedites utility call center interaction for critical outages. Sedaru drives the automated utility, delivering value to our customers at every stage of their digital transformation.
Outage management system oms schneider electric usa. An outage management system oms is a computer system used by operators of electric distribution systems to assist in restoration of power. Our versatile software suite can be used to help utilities with. Our software developers streamline all tasks with complete custom energy management solutions. Our modular and scalable offering combines the key capabilities of stateoftheart asset management tools with utility gis software, complemented with applications for planning, construction, operations, and maintenance for your network. Milsoft outage management system is used by 100s of utilities. Energy management can be a monumental task for an organization, from analyzing consumption to reducing costs and everything in between. How to rapidly decentralize your utilitys outage response. Outage management systems milsoft utility solutions. The chrysalis utility outage management ivr application is for both inbound outage reporting and outbound restoration notification. Futura systems inc industryleading utilities gis software. Feg outage is utility management systems software, and includes features such as cable, and electricity. The utility s geographic information system gis is usually the source of this network model.
The versify outage management system software suite is an integrated workflow application managing the complex endto end outage process for generation assets. Outage management system for power distribution network ieee. After deploying the technology, fpl continues to experience great customer satisfaction during outage reporting, and has reduced costs in outage response. Cgis pragmaline outage management solution minimizes the disruption and cost of power outages by automating and optimizing outage detection, reporting, and restoration processes. Utility outage management system silverblaze utility. A utility outage managemt system oms can be added to our customer portal software, allowing a web interface for customer to view and report current outages via sms or email, as well as viewing live information on an map of current outages. Our suite of software products were designed with support from utility users and our software is constantly evolving based on the new and unique needs of our customers.
Adms advanced distribution management system schneider. Outage management systems are integrated tightly, resulting in timely and accurate actions along with supervisory control. Some alternative products to feg outage include rural billing, customer service management, and capricorn. Versifys outage management system is a cloudbased fully hosted software solution for managing generation and transmission outages. Customers, regulators, media and public officials have significantly higher expectations from their utility as to the reliability of their service, the effectiveness of its outage restoration, and the quality of information and communication they receive from their utility. Public facing interface for customers to submit outage events. Service outages may be an infrequent occurrence for the utility industryand being prepared in the way you handle them can make the difference between a happy or an irate customer. Storm management service alerts oracle mobile application rest services only scada integration livedata phase 2 power flow advanced feeder management fault location analysis outage analytics oua v2. Providing an advanced outage management solution for utilities two things are very close to charlie sundlings heartadventure and innovative technology. Ecostruxure grid benefits utilities through improved flexibility and resiliency, and unlocks new approaches for commercial, industrial, and corporate electricity. Electric utilities mpower innovations gis software and. Improve your ability to restore service quickly and safely and maintain positive customer engagement with the efficiency and effectiveness of the outage management system from milsoft utility solutions.
With niscs outage management system your utility is able to respond quickly and efficiently to both minor and severe outage situations. An outage management system oms is a utility network management software application that models network topology for safe, efficient field operations related to outage restoration. Adms provides realtime monitoring and control, network analysis, network optimization and outage management capabilities in an integrated software platform. Beginning in 2016, fpl began building systems that analyze smart grid data for active power outage tickets in order to maximize the efficiency of responses using artificial intelligence. Implementation strategy unique nms environment for each utility. If you also use our notifi alerts and preference management platform, you can also give customers the option to sign up for outage alerts by email, text message.
An outage management system is network management software that is capable of restoring the network model after an outage. From distribution to the derconnected customer, were giving operators the ability to optimize every corner of your system. Top 5 vendors in the global outage management systems. Sedaru platform overview driving the automated utility. Disspatch will help your system operators, dispatchers and supervisory staff effectively deal. Utility outage management smart outage solutions sos is a communication and outage management tool that allows for information to be transferred accurately between the call centre and the operation staff. Call us today to talk about how oms can support you and your team. John eason is the senior product manager for ge grid software solutions outage response portfolio. The futura outage management system communicates with your utilitys integral systems in real time, creating a comprehensive and definitive outage.
With the outage management system, we are able to perform a trace for utilities dependant upon a water problem, gas, electric or wastewater automatically and know which customers are affected. Outage management systems are not only capable of performing restoration. Versify automates the outage management process across your portfolio and integrates with the isortos and reliability coordinators. The outage response portfolio includes the admsbased core outage management system, fieldbased mobile oms application and the expanding set of lightweight, browserbased applications that augment traditional oms software. Utility solutions milsoft software will equip you to plan and operate an electrical distribution system with the economy, reliability, efficiency and customer.
Combining a powerful esri arcgisbased mapping application with a comprehensive asset management system. The versify generation outage management system facilitates the complex processes associated with managing outages for fossil and renewable generation. Oracle utilities network management system nms empowers you to fully model, monitor, and control in real time the customercentric grid that were all watching develop. Integrating artificial intelligence into outage management. With cgis utility industry experts and pragmaline solution, utility providers improve network reliability, outage response and restoration, and overall operational performance, reducing costs and. Find the best utility management systems software for your business. Milsofts powerful engineering, operations and customer service software enables thousand electric utilities and their consultants and vendors to do their jobs better. Katapult engineering is a software company and offers a software product called feg outage. Chrysalis software launches utility outage management ivr. The application is fully workflow enabled so you can model your business processes, digitize your forms shift handover, safe work permit, switching orders, isolation points and streamline your operations. Cgi pragmaline outage, network and storm management. First outage management software mobile units digital maps. Outage management system software oms versify solutions.
Outage is a simulation developed to demonstrate the powerful capabilities available to help utility companies make faster, better decisions during an emergency response. Trimble energy transforming energy distribution trimble. Public facing interface for customers to submit outage events automatically group calls into incidents based on user settings. Omss tightly integrate with call centers to provide timely, accurate, customerspecific outage information, as well as supervisory control and data acquisition.